Pauline reviewed our merchandising reorganization and spent crucial time visiting with each merchandiser as well as our merchandising management. As we ready ourselves to embark on the implementation of our new computerized merchandising system, Pauline coached each merchandiser in a positive reaffirming manner, rebuffing any attitudes of reluctance regarding change management. She has a unique ability to ask the right question at the right time, making people think while bolstering self-confidence. Her knowledge and ability are adaptable to any environment. I see Pauline as a real asset in assisting my operating company’s journey on the path to greater productivity by embracing change management.
President & CEO of operating company , Fortune 500 Food Services Co.